'Steady state operations' is the on-going delivery of services. It also encompasses continuous process improvements in collaboration with the client.
Objective
Establishment of "Business as usual" for the client, where the outsourced processes are executed as per norms laid down in the Service Level Agreement (SLA).
Elements of operational excellence in steady state
Security and Business Continuity
SLA metrics tracking and reporting
Continuous Performance Improvement
Human Resource Management
To understand how econnoisseur executes on these parameters of operational please contact
CLOAKING